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Technical The Kindness Revolution: The Company-wide Culture Shift That Inspires Phenomenal Customer Service

Posted on 2010-04-13




Name:Technical The Kindness Revolution: The Company-wide Culture Shift That Inspires Phenomenal Customer Service
ASIN/ISBN:0814473075
Author:onno
Language:English
File size:13 Mb
   Technical The Kindness Revolution: The Company-wide Culture Shift That Inspires Phenomenal Customer Service

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ISBN: 0814473075 Publisher: AMACOM Author: Ed Horrell

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Re-energize your company's customer service--and inspire greater customer loyalty--using the power of kindness. Despite what some may think, the war against bad customer service will not be won on the front lines by changing specific techniques and

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