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Customer Tells: Delivering World-Class Customer Service by Reading Your Customer's Signs and Signals

Posted on 2010-03-16




Name:Customer Tells: Delivering World-Class Customer Service by Reading Your Customer's Signs and Signals
ASIN/ISBN:1419596098
Language:English
File size:2.9 Mb
Publisher: Kaplan Business
ISBN: 1419596098
Publish Date: edition 2007
File Type: PDF
Pages: 288 pages
File Size: 2,9 mb
   Customer Tells: Delivering World-Class Customer Service by Reading Your Customer's Signs and Signals

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What trait do championship poker players and world-class customer service professionals have in common? The ability to reliably read people.

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