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The BUZZ: 50 Little Things That Make a Big Difference to World-Class Customer Service
Posted on 2010-04-13
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Author: David Freemantle
Publisher: Nicholas Brealey Publishing (2004) Binding: Paperback, 200 pages pricer: $15.00 ISBN-10: 1857883470 editorialreviews 50 of the very best tips and techniques for delivering outstanding customer service. Cleverly organized into a day-by-working-day guide. checked
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