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Family & Home Restaurant Basics: Why Guests Don't Come Back...and What You Can Do About It
Posted on 2010-03-15
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More Restaurant Basics An easy-to-read, comprehensive, commonsense look at restaurant service from the guest's point of view. Helps teach the details of good service, develop meaningful middle management training and establish definitive operating guidelines that enhance service. Explores the particular process by which customers form their opinions of restaurant service. Provides a competitive advantage for restaurant operators. Enjoy this great book! Brought to you by SMIRK
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