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Rick Brinkman and Rick Kirschner "Dealing with Difficult People : 24 lessons for Bringing Out the Best in Everyone"

Specific strategies for understanding the 10 types of problem people and influencing them to adopt positive behaviors.

Whether at work or at home, we all have to deal with people we can't stand to be around. Our challenge is to develop creative ways to handle these difficult people. Realizing that changing oneself is more realistic than changing the behavior of others, the authors provide a variety of communicative skills that we can cultivate in ourselves to turn conflict into cooperation. Finally, Brinkman and Kirschner illustrate how to use these skills with each of the ten problem behaviors. Highly recommended for all libraries.

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	Health Dealing With Difficult People
	Business/Investing Dealing with Difficult People : 24 lessons for Bringing Out the Best in Everyone Publisher: McGraw-Hill; 1 editionLanguage: EnglishISBN: 0071416412Paperback: 64 pagesData: February 20, 2003Format: PDFDescription: Whether at work or at home, we all have to deal with people we can't stand to be around. Our challenge is to ...
	Family & Home Getting Them To See It Your Way:Dealing With Difficult And Challenging People Judith Ph.D. Segal Judith Segal PhD , "Getting Them To See It Your Way:Dealing With Difficult And Challenging People "Lowell House - 2000-04-01 \| ISBN:0737303778 \| 168 Pages \| 1.2 MB \| PDFWith a wry sense of humor and pure common sense, Dr ...
	Family & Home Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict Susan Benjamin, "Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities" McGraw-Hill \| 2007 \| ISBN: 0071493042 \| 224 pages \| PDF \| 1 MB The R ...
	Business/Investing Roy Lilley, Roy Lilley - Dealing With Difficult People Roy Lilley, Roy Lilley - Dealing With Difficult PeopleKogan Page Business Books \| 2002 \| ISBN: 0749436913 \| PDF \| 3.70 MBPraise and reviews: "It is the essential guide to coping with people problems. Packed with hints, tips and warning of p ...
	Perfect Phrases for Dealing with Difficult Situations at Wor Perfect Phrases for Dealing with Difficult Situations at WorkAuthor: Susan BenjaminPublisher: McGraw Hill Professional, 2008ISBN-10: 0071597328ISBN-13: 9780071597326Pages:224Format: PDFSize: 5 MBThis book provides the right phrase f ...

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