English
Deutsch
Français
简体中文
繁體中文
Categories
Study
Novel
Nonfiction
Health
Tutorial
Entertainment
Business
-- Economics/Finances
-- Business/Investing
-- Internet Markting
-- Economic Management
Magazine
Arts & Design
Audiobooks & Video Training
Cultures & Languages
Family & Home
Law & Politics
Lyrics & Music
Software Related
eBook Torrents
Uncategorized
Share With Friends
Archive by Date
2012-08-05
2012-08-04
2012-08-03
2012-08-02
2012-08-01
2012-07-31
2012-07-30
2012-07-29
2012-07-28
Search Tag
Newest
Business/Investing Preventing Workplace Theft: They're Stealing from You
Business/Investing Be Your Own Coach: Your Pathway to Possibility
Business/Investing Conferences and Conventions, Second Edition: A global industry (Events Management) (repost)
Business/Investing Management, 6th Edition
Business/Investing Mobile Service Innovation and Business Models (Repost)
Business/Investing Reconfiguring Knowledge Production: Changing Authority Relationships in the Sciences and their Consequences
Business/Investing Accepted! 50 Successful College Admission Essays, 3 Edition (Repost)
Business/Investing Current Issues in Islamic Banking and Finance: Resilience and Stability in the Present System
Business/Investing Power of An Hour (Repost)
Business/Investing Boards That Deliver (Repost)
Business/Investing Jrgen R. Grote, Achim Lang, Volker Schneider - Organized Business Interests in Changing Environments
Business/Investing Green Business - das Milliardengeschäft: Nach den Dot-coms kommen jetzt die Dot-greens (repost)
Business/Investing Forex Shockwave Analysis (repost)
Business/Investing IPO and Equity Offerings (Securities Institute Global Capital Markets) (Repost)
Business/Investing Careers for Self-Starters & Other Entrepreneurial Types
Business/Investing David Mercer "Building Online Stores with osCommerce: Professional Edition" (repost)
Business/Investing An Annotated Timeline of Operations Research: An Informal History (Repost)
Business/Investing Economic Development, 4th Edition (Repost)
Business/Investing Positioning: The Battle for Your Mind, 20th Anniversary Edition
Useful Links
Business/Investing Peter Garber - 101 Ways to Build Customer Relationships (Repost)
Posted on 2010-03-16
|  |
More Peter Garber - 101 Ways to Build Customer Relationships Avoid common mistakes made with customers and increase your chance of business survival 101 Ways to Build a Better Relationship with Your Customers (Author?) Building better customer relationships is not just something that would be nice to do it is something you must do if you expect to be successful in business today. This book contains 101 useful suggestions for maintaining and building relationships with your customers starting with the next contact you make. The 101 ways in this book are all about people and how they react or respond to others. Most of the ways deal with common courtesies that anyone would appreciate for example, keep the customer in the communications loop, dont put customers on hold, be accessible to the customer and do what you say you will. All of the ways boil down to good, common sense. The 101 ways are organized into six sections: • Customer Expectations • Problem-solving Together • Communicating with Customers • Understanding the Customer • Supporting Your Customer • Achieving Results Each of the 101 ways comes with a brief exercise designed to help you teach and reinforce the learning points presented. Use this book to develop training programs to deal with difficult situations, solve problems with your customers, create more effective customer service strategies and help reach your sales and marketing goals. The suggestions can be applied in any business and in any industry all you need is the willingness to put forth the extra effort and attention required to meet the many, important requirements of your customers. Thanks to original uploader!
Rating:
2.5 out of 5 by Book123 |
| Download Links | |
| Server | Status |
|---|---|
| Direct Download Link 1 | Alive |
| Direct Download Link 2 | Alive |
| Download Link (DOWNLOAD) | Alive |
| Download Link (Mirror) | Alive |
|
Buy This Book at Best Price >> | |
Related Articles
 | Business/Investing 101 Ways to Build Customer Relationships Peter Garber “101 Ways to Build Customer Relationships" HRD Press, Inc. | 2007-01-15 | ISBN: 159996063X | 110 pages | PDF | 1,1 MB ]Avoid common mistakes made with customers and increase your chance of business survival 101 Ways to Bui ... |
 | Economics/Finances Build Your Customer Strategy: A Guide to Creating Profitable Customer Relationships James G. Barnes "Build Your Customer Strategy: A Guide to Creating Profitable Customer Relationships"Wiley | 2006-09-22 | ISBN: 0471776602 | 224 pages | PDF | 1,1 MB"The customer relationships that a company is able to cultivate represent t ... |
 | Business/Investing Peter Garber - 89 Learning Points for Coaching Call Center CSR's Peter Garber - 89 Learning Points for Coaching Call Center CSR'sHRD Press | 2006 | ISBN: 0874259460 | Pages: 90 | PDF | 2.19 MBThe traditional role of the call center supervisor is a thing of the past. Being an effective coach is fast becom ... |
 | Business/Investing Peter R. Garber - Learning Points: 80 Activities and Actions for Call Center Excellence Peter R. Garber - Learning Points: 80 Activities and Actions for Call Center ExcellenceHRD Press | 2004 | ISBN: 0874258073 | Pages: 112 | PDF | 5.75 MB80 fun and effective activities that teach your employees the unique principles of call c ... |
 | Business/Investing Richard A. Buckingham - Customer Once, Client Forever: 12 Tools for Building Lifetime Business Relationships (Repost) Richard A. Buckingham - Customer Once, Client Forever: 12 Tools for Building Lifetime Business RelationshipsKogan Page | 2001 | ISBN: 0938721828 | Pages: 300 | PDF | 1.05 MBIn Customer Once, Client Forever, Buckingham presents a process to ... |
 | Business/Investing Trust-Based Selling: Using Customer Focus and Collaboration to Build Long-Term Relationships Trust-Based Selling: Using Customer Focus and Collaboration to Build Long-Term RelationshipsPublisher: McGraw-Hill | ISBN: 0071461949 | edition 2005 | PDF | 288 pages | 1,02 mb Sales based on trust are uniquely powerful. Learn from Charl ... |
Comments (0)
