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Business/Investing The Experience! How to Wow Your Customers and Create a Passionate Workplace

Posted on 2010-03-15




Name:Business/Investing The Experience! How to Wow Your Customers and Create a Passionate Workplace
ASIN/ISBN:1578203066
Language:English
File size:1 Mb
Publish Date: 2002-11
ISBN: 1578203066
Pages: 128 pages
File Type: PDF
File Size: 1 MB
Other Info: CMP Books
   Business/Investing The Experience! How to Wow Your Customers and Create a Passionate Workplace

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Lior Arussy "The Experience! How to Wow Your Customers and Create a Passionate Workplace"

'A 'must-read' for managers; this is a great guide for pulling the customer back into your management loop.' — Jerry Vass, author of Soft Selling in the Hard World 'Lior Arussy spins a cautionary tale for the transition companies m

The Experience is the journey of a frustrated call left manager who discovers hidden secrets about delivering the most outrageously pleasing customer experiences by empowering his staff to be passionate about their work.

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