Technical One Night at the Call Center: A Novel (0345498321)

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Author: Chetan Bhagat

Publisher: Ballantine Books (May 1, 2007)

Language: English

ISBN-10: 0345498321

ISBN-13: 978-0345498328

This bestselling Indian import feels more like a half-baked business-inspirational tract than a novel, as if a washed-up motivational speaker wrote a spec script for The Office and set it in an Indian call left. The prologue sets up the novel as a story told to the author by a fellow passenger on an overnight train to Delhi. Perennially put-upon narrator Shyam Mehra is denied a promotion and learns his ex-girlfriend and current officemate Priyanka has agreed to an arranged marriage with a man in Seattle. Another friend and colleague, Vroom, hates the job and their boss, but likes the money. Co-worker Rhadhika's marriage crumbles after she learns of her husband's affair. And Esha feels guilty about what she's done in pursuit of her dream of being a model. Meanwhile, they learn that the company they work for has decided to lay off workers and that their boss is taking credit for work they've done. And then, the hook: God calls, offering the crew a four-point plan for success.

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