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Flexible Shift Planning in the Service Industry: The Case of Physicians in Hospitals By Jens O. Brunner

The book presents new ideas to model and solve the flexible shift planning problem of personnel workers in the service industry. First, a new modeling approach is proposed that requires shifts to be generated implicitly rather than employing a predefined set of shift types like three 8-hour or two 12-hour shifts to cover varying forecast demand. The objective is to minimize the total cost of the assignments given the general and individual labor restrictions.

Second, to find high quality assignments two solution methodologies are presented. A heuristic decomposition strategy decomposes the problem into weekly subproblems whereas a branch-and-price algorithm that uses several branching rules decomposes the model by worker types. The master problem uses a set covering formulation whereas the subproblems are mixed integer programs. The modeling and solution methodologies are developed and tested using the example of physicians from an anesthesia department of a German university hospital.

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	Economics/Finances Intellectual Property Management in R&D Collaborations: The Case of the Service Industry Sector Martin A. Bader, "Intellectual Property Management in R&D Collaborations: The Case of the Service Industry Sector" Physica-Verlag Heidelberg \| 2006-10-04 \| ISBN: 3790817023 \| 268 pages \| PDF \| 3,2 MB This work examines the current, rele ...
	Science/Engineering Planning, Markets and Hospitals Planning, Markets and HospitalsRoutledge \| ISBN: 041519606X \| 2002-07-26 \| PDF \| 272 pages \| 2 Mb Improving access to hospital services has been a goal of public policy in Britain for over seventy years, but the means by which this goal is ...
	Business/Investing Industry Immersion Learning: Real-Life Industry Case-Studies in Biotechnology and Business Lisbeth Borbye, Michael Stocum, Alan Woodall, Cedric Pearce "Industry Immersion Learning: Real-Life Industry Case-Studies in Biotechnology and Business"Wiley-VCH \| English \| 2009-03-23 \| ISBN: 3527324089 \| 220 pages \| PDF \| 1,4 MBStudents a ...
	Business/Investing Ed Horrell - The Kindness Revolution: The Company-wide Culture Shift That Inspires Phenomenal Customer Service Ed Horrell - The Kindness Revolution: The Company-wide Culture Shift That Inspires Phenomenal Customer ServiceAMACOM \| 2006 \| ISBN: 0814473075 \| Pages: 208 \| PDF \| 5.36 MBRe-energize your company's customer service--and inspire greater cust ...
	Intellectual Property Management in R&D Collaborations: The Case of the Service Industry Sector Author: Martin A. BaderPublisher: Physica-Verlag HeidelbergISBN: 3790817023Pages: 268Product DetailsPaperback: 268 pagesPublisher: Physica-Verlag Heidelberg; 1 edition (October 4, 2006)Language: EnglishISBN-10: 3790817023ISBN-13: 978-379081 ...
	Technical The Kindness Revolution: The Company-wide Culture Shift That Inspires Phenomenal Customer Service ISBN: 0814473075 Publisher: AMACOM Author: Ed HorrellDescription:Re-energize your company's customer service--and inspire greater customer loyalty--using the power of kindness. Despite what some may think, the war against bad customer servi ...

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