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Emotional Satisfaction of Customer Contacts
Posted on 2010-07-19
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More Emotional, satisfaction, customer, contacts ------useyin Gungor is a visiting researcher at the UvA and an international consultant specializing in customer services, customer experience and emotional loyalty. He is a jury member of the National Contact left Awards (NCCA) of the Netherlands, a judge in contact left world awards, and also serves as a member of Banking Advisory Board of European Financial Marketing Association (EFMA). MY LINKS OTHER PUBLICATIONS DEAD LINKS ! please PM me
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