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Video Surveillance Uses by Rail Transit Agencies: A Synthesis of Transit Practice

TCRP SYNTHESIS 90, Project J-7. Cons. DOROTHY MOSES SCHULZ, SUSAN GILBERT

This report explores the current use of electronic video surveillance technology solely by passenger rail agencies onboard railcars, along rights-of-way, and more.

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This synthesis report includes the following items:

• Latest technology;

• Storage, access, and sharing of video;

• Chain of custody for legal purposes;

• System value and performance;

• Operations and maintenance issues;

• Validation of vendor claims;

• Public access to records;

• Lessons learned;

• Ancillary benefits;

• Staffing for video monitoring;

• Evidence of increased public perception of security;

• Equipment integration issues.

CONTENTS

SUMMARY

CHAPTER ONE. INTRODUCTION

Project Background and Objectives

Methodology and Scope

Report Organization

CHAPTER TWO. DEVELOPMENT OF ELECTRONIC VIDEO SURVEILLANCE IN TRANSIT SYSTEMS

History of Electronic Video Surveillance in Transit

Video Surveillance and Risk Management

Expanding the Definition of Risk

The London Underground’s Influence on Transit Surveillance Systems

Use of Surveillance by Transit Systems Worldwide

Use of Video Surveillance by Canadian Transit Systems

Video Surveillance and Public Perceptions of Safety and Security

CHAPTER THREE. HOW TRANSIT AGENCIES USE VIDEO SURVEILLANCE

Introduction

Stations, Station Platforms, and Shelters

Onboard Railcars

Parking Facilities

Storage Yards, Other Yards, and Administrative Areas

left-of-Way Surveillance

CHAPTER FOUR. ADMINISTRATIVE CONSIDERATIONS IN THE USE OF ELECTRONIC VIDEO SURVEILLANCE

Introduction

Deciding Where to Install Video Surveillance

Funding Video Surveillance Systems

Perceived Effectiveness of Video Surveillance

Monitoring Video Cameras—When and by Whom

Video Surveillance System Features

Video Analytics

Archiving, Retaining and Accessing Surveillance Images

Video Surveillance as a Forensic Tool

Patron and Employee Awareness and Perceptions of Video Surveillance

CHAPTER FIVE. CASE STUDIES

Introduction

Case Study 1 Altamont Commuter Express, San Joaquin Regional Rail Commission, California

Case Study 2 Metro Transit, Minneapolis, Minnesota

Case Study 3 Metropolitan Transit Authority of Harris County, Houston, Texas

Case Study 4 Port Authority of Allegheny County, Pittsburgh, Pennsylvania

Case Study 5 Valley Metro Rail, Phoenix, Arizona

CHAPTER SIX. CONCLUSIONS

ABBREVIATIONS AND ACRONYMS

REFERENCES

LITERATURE REVIEW [ANNOTATED BIBLIOGRAPHY]

APPENDIX A. SYNTHESIS QUESTIONNAIRE

APPENDIX B. QUESTIONNAIRE RESPONDENTS

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