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Business/Investing Tough Calls: Selling Strategies to Win Over Your Most Difficult Customers (Repost)

Posted on 2010-03-16




Name:Business/Investing Tough Calls: Selling Strategies to Win Over Your Most Difficult Customers (Repost)
ASIN/ISBN:0814479251
Language:English
File size:1 Mb
Pages: 224
Publish Date: 1997-01-20
ISBN: 0814479251
File Type: PDF
File Size: 1 MB
Other Info: Josh Gordon; AMACOM
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Tough Calls: Selling Strategies to Win Over Your Most Difficult Customers (Ropost)

Since it’s publication in late January 1997, Tough Calls has gained unprecedented attention for a book in the selling category. By taking "the opposite approach of most books on selling in print," Tough Calls has added new ideas and perspective to the subject of selling. Most books on selling focus on the behavior of the salesperson (i.e. how the salesperson answers objections, closes, etc.) Tough Calls focuses on the (challenging) behavior of customers and how to deal with it.

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