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Business/Investing Business Analysis Techniques: 72 Essential Tools for Success
Business/Investing Preventing Workplace Theft: They're Stealing from You
Business/Investing Be Your Own Coach: Your Pathway to Possibility
Business/Investing Conferences and Conventions, Second Edition: A global industry (Events Management) (repost)
Business/Investing Management, 6th Edition
Business/Investing Mobile Service Innovation and Business Models (Repost)
Business/Investing Reconfiguring Knowledge Production: Changing Authority Relationships in the Sciences and their Consequences
Business/Investing Accepted! 50 Successful College Admission Essays, 3 Edition (Repost)
Business/Investing Current Issues in Islamic Banking and Finance: Resilience and Stability in the Present System
Business/Investing Power of An Hour (Repost)
Business/Investing Boards That Deliver (Repost)
Business/Investing Jrgen R. Grote, Achim Lang, Volker Schneider - Organized Business Interests in Changing Environments
Business/Investing Green Business - das Milliardengeschäft: Nach den Dot-coms kommen jetzt die Dot-greens (repost)
Business/Investing Forex Shockwave Analysis (repost)
Business/Investing IPO and Equity Offerings (Securities Institute Global Capital Markets) (Repost)
Business/Investing Careers for Self-Starters & Other Entrepreneurial Types
Business/Investing David Mercer "Building Online Stores with osCommerce: Professional Edition" (repost)
Business/Investing An Annotated Timeline of Operations Research: An Informal History (Repost)
Business/Investing Economic Development, 4th Edition (Repost)
Business/Investing Positioning: The Battle for Your Mind, 20th Anniversary Edition
Business/Investing Preventing Workplace Theft: They're Stealing from You
Business/Investing Be Your Own Coach: Your Pathway to Possibility
Business/Investing Conferences and Conventions, Second Edition: A global industry (Events Management) (repost)
Business/Investing Management, 6th Edition
Business/Investing Mobile Service Innovation and Business Models (Repost)
Business/Investing Reconfiguring Knowledge Production: Changing Authority Relationships in the Sciences and their Consequences
Business/Investing Accepted! 50 Successful College Admission Essays, 3 Edition (Repost)
Business/Investing Current Issues in Islamic Banking and Finance: Resilience and Stability in the Present System
Business/Investing Power of An Hour (Repost)
Business/Investing Boards That Deliver (Repost)
Business/Investing Jrgen R. Grote, Achim Lang, Volker Schneider - Organized Business Interests in Changing Environments
Business/Investing Green Business - das Milliardengeschäft: Nach den Dot-coms kommen jetzt die Dot-greens (repost)
Business/Investing Forex Shockwave Analysis (repost)
Business/Investing IPO and Equity Offerings (Securities Institute Global Capital Markets) (Repost)
Business/Investing Careers for Self-Starters & Other Entrepreneurial Types
Business/Investing David Mercer "Building Online Stores with osCommerce: Professional Edition" (repost)
Business/Investing An Annotated Timeline of Operations Research: An Informal History (Repost)
Business/Investing Economic Development, 4th Edition (Repost)
Business/Investing Positioning: The Battle for Your Mind, 20th Anniversary Edition
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Business/Investing The Performance Prism: The Scorecard for Measuring and Managing Business Success
Posted on 2010-03-15
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More Andrew Neely, Chris Adams, Mike Kennerley "The Performance Prism: The Scorecard for Measuring and Managing Business Success" Breakthrough measurement techniques for achieving breakthrough business results! Measuring all the relationships that matter: with customers, investors, employees, suppliers, alliances, regulators, and communities! Next-generation performance measurement: beyond the balanced scorecard! Detailed case study: how DHL has succeeded with the Performance Prism. You can't improve what you don't measure — and most companies only measure a small fraction of what really matters. In the coming years, companies will no longer be able to prosper by focusing only on the needs and wants of one or two stakeholders — even critical stakeholders like customers and investors. The Performance Prism introduces a powerful, practical "scorecard" framework for measuring all important relationships: with customers, investors, employees, suppliers, alliances, regulators, and communities. The authors show how the Performance Prism can be used to identify the most important metrics for your key stakeholders, offering specific recommendations and measurements that can be used to jumpstart your implementation. A start-to-finish case study shows how DHL has used the Performance Prism to achieve breakthrough results. Andy Neely is Professor of Operations Strategy and Performance at Cranfield School of Management, and director of the Centre for Business Performance there. His numerous research and consulting projects include Accenture-sponsored projects to explore the application of second-generation measurement frameworks such as the Performance Prism. His books include Measuring Business Performance,published by The Economist. Chris Adams is a consultant for Accenture. Mike Kennerley is a Research Fellow at the Centre for Business Performance, Cranfield School of Management. He has been working in the field of Performance Measurement since 1993. Download FREE: >>> Download many interesting free eBooks HERE <<<
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