Business/Investing The Kaizen Event Planner: Achieving Rapid Improvement in Office, Service and Technical Environments (1563273519)

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Business/Investing The Kaizen Event Planner: Achieving Rapid Improvement in Office, Service and Technical Environments

Posted on 2010-03-16

Name:	Business/Investing The Kaizen Event Planner: Achieving Rapid Improvement in Office, Service and Technical Environments
ASIN/ISBN:	1563273519
Language:	English
File size:	1.4 Mb
Language:	English
Publish Date:	2007-10-05
ISBN:	1563273519
Pages:	240 pages
File Type:	PDF
File Size:	1,4 MB
Other Info:	Productivity Press

Business/Investing The Kaizen Event Planner: Achieving Rapid Improvement in Office, Service and Technical Environments

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Karen Martin, Mike Osterling "The Kaizen Event Planner: Achieving Rapid Improvement in Office, Service and Technical Environments"

The Kaizen Event Planner is a practical, how-to guide for planning and executing Kaizen Events in non-manufacturing settings, and conducting post-Event follow-up to sustain the changes made. Geared to continuous improvement professionals and leadership within the office areas of manufacturing, the service sector and knowledge-worker environments, this book provides the methodology and practical tools for generating measurable results, while building a motivated workforce and laying the foundation for continuous improvement.

This workbook:

Highlights the key success factors for holding Kaizen Events in non-manufacturing environments.

Provides readers with a set of interactive, Excel-based tools, which serve as standard work for planning and executing Kaizen Events and conducting post-Event follow-up.

Introduces Metrics-Based Process Mapping - a tactical-level mapping tool that enables process designers to make effective, data-based decisions regarding waste elimination - and measure the success of their improvement efforts.

Includes a CD that contains 15 interactive, Excel-based standard work tools, such as a Kaizen Event Charter, Planning Checklist, Team Formation Worksheet, Event Report (containing programmed formulas that auto-calculate improvement results for key metrics), and a Sustainability Plan.

The Kaizen Event Planner provides those responsible for improving office, service, and technical processes with the skills to effectively scope the activity, engage the left people, and facilitate successful Events!

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