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THE ART OF DELEGATION
Posted on 2010-04-10
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by Douglas S. Fletcher and Ian M. Taplin The basics of delegation have not changed. Delegation is the process for empowering workers with decision-making authority. Because organizations are moving to team-based structures, operating decisions are being pushed to lower levels. Therefore, understanding the principles, concepts, and mechanics of delegation is vital for today's professional manager. THE 3 ELEMENTS OF DELEGATION 1. Responsibility - the work, job, tasks, etc., assigned to, and made a continuing part of, a position. 2. Authority - the amount of decision making assigned to a position. 3. Accountability - the obligation to deliver the desired end results in exchange for decision-making Delegation is the work a manager does to entrust responsibility and authority to others and to create new accountability for results. Delegation is not the abdication of management responsibility or the mere assignment of tasks. Neither is it synonymous with empowerment. Empowerment is a concept about sharing authority. Delegation is a process that ensures people are empowered. Empowerment defines a management style. To be successful, managers must entrust others with the responsibility to do their work and the authority to make any necessary decisions, thereby making them accountable for delivering the desired results. Let?s take a closer look at the major elements of the delegation process. download: Code: Download Link 1
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