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Business The Customer Loyalty Solution : What Works (and What Doesn't) in Customer Loyalty Programs

The Customer Loyalty Solution : What Works (and What Doesn't) in Customer Loyalty ProgramsMcGraw-Hill; 1 edition | ISBN: 0071363661 | 336 pages | February 20, 2003 | PDF | 2 MbDatabase marketing is today's most powerful tool for designing c ...

Business/Investing Questionnaire Design: How to Plan, Structure and Write Survey Material for Effective Market Research (Market Research in Practice Series)

Publisher: Kogan Page; Pap/Cdr editionLanguage: EnglishISBN: 074944181XPaperback: 289 pagesData: August 1, 2004Format: PDFDescription: * A guide that focuses on core skills * Written by one of the most experienced market researchers in the ...

Business/Investing Consumer Insight: How to Use Data and Market Research to Get Closer to Your Customer (Market Research in Practice Series)

Merlin Stone, Alison Bond, Bryan Foss "Consumer Insight: How to Use Data and Market Research to Get Closer to Your Customer (Market Research in Practice Series)"Kogan Page | 2004-01-10 | ISBN: 0749442921 | 256 pages | PDF | 1,1 MB"Consumer ...

Magazine Service Benchmarking and Measurement: Using Metrics to Drive Customer Satisfaction and Profits, Free Aberdeen Group Research Report

Handbook of Customer Satisfaction And Loyalty Measurement

Author: Nigel Hill, Jim AlexanderPublisher: Gower Publishing, Ltd.Publish Date: 2006ISBN: 0566087448Pages: 273Customer satisfaction and loyalty are important to most organisations since the financial benefits from improving them have been w ...

The Handbook of Customer Satisfaction and Loyalty Measurement

Customer satisfaction and loyalty are important to most organisations since the financial benefits from improving them have been well documented. This book presents an examination of how to use research to understand customer . free ebooks ...