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MCITP Self-Paced Training Kit (Exam 70-685): Windows 7 Enterprise Desktop Support Technician By Tony Northrup, J.C. Mackin

Announcing an all-new SELF-PACED TRAINING KIT designed to help maximize your performance on 70-685, the required exam for the new MCITP certification: WINDOWS 7, ENTERPRISE DESKTOP SUPPORT TECHNICIAN. This 2-in-1 kit includes the official Microsoft® study guide, plus practice tests on CD to help you assess your skills. It comes packed with the tools and features exam candidates want most-including in-depth, self-paced training based on final exam content; rigorous, objective-by-objective review; exam tips from expert, exam-certified authors; and customizable testing options. It also provides real-world scenarios, case study examples, and troubleshooting labs to give you the skills and expertise you can use on the job. Work at your own pace through the lessons and lab exercises. The official study guide covers identifying and resolving desktop application, networking, security, and performance issues; supporting mobile users; and providing support for hardware failures.Then assess yourself using the 200 practice questions on CD, featuring multiple customizable testing options to meet your specific needs. Choose timed or untimed testing mode, generate random tests, or focus on discrete objectives. You get detailed explanations for left and wrong answers-including pointers back to the book for further study. You also get an exam discount voucher-making this kit an exceptional value and a great career investment.

About the Author

Tony Northrup, MCTS, MCSE, CISSP, and Microsoft MVP, is a consultant and author. He's written several Self-Paced Training Kits, including Exam 70-622, and coauthored Windows Vista Resource Kit and Windows Server 2008 Networking and Network Access Protection (NAP).

J.C. Mackin, MCITP, MCTS, MCSE, MCDST, is a writer, editor, consultant, and Microsoft Certified Trainer who's worked with Microsoft networks for more than a decade. He's authored several Self-Paced Training Kit, including Exams 70-291, 70-622, 70-642, and 70-643.

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