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Study Managing Web Service Quality: Measuring Outcomes and Effectiveness
Posted on 2010-03-15
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More Khaled, M.d. Khan “Managing Web Service Quality: Measuring Outcomes and Effectiveness" Web services are increasingly important in information technology with the expansive growth of the Internet. As services proliferate in domains ranging from e-commerce to digital government, the need for tools and methods to measure and guide the achievement of quality outcomes is critical for organizations. Managing Web Service Quality: Measuring Outcomes and Effectiveness focuses on the advances in Web service quality, covering topics such as quality requirements, security issues, and development and integration methods of providing quality services. Covering both technical and managerial issues related to Web service quality, this authoritative collection provides academicians, researchers, and practitioners with the most advanced research in the field. "
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| VoIP Service Quality Measuring And Evaluating Packet Switched Voice (Repost) William C. Hardy, «VoIP Service Quality : Measuring and Evaluating Packet-Switched Voice»McGraw-Hill | ISBN: 0071410767 | PDF | 2,09 Mb | 317 Pages | 2003 YearDespite the features that make Voice over IP so attractive from the standpoint ... |
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