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Fundamentals of Physics and Chemistry of the Atmosphere
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Study Managing the IT Services Process (Repost)

Posted on 2010-03-16




Name:Study Managing the IT Services Process (Repost)
ASIN/ISBN:0750657235
Language:English
File size:1.68 Mb
ISBN: 0750657235
Publish Date: 2003
File Type: PDF
Pages: 256 pages
File Size: 1.68 MB
Other Info: Butterworth-Heinemann
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Noel Bruton, «Managing the IT Services Process»

& 8220; I wrote this book because IT is changing. It is becoming more service-oriented and talking with increasing sincerity in terms of ‘customers’ of IT. Ten years ago that sort of thinking would have been rare, but now it is commonplace. & 8221;

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