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Business/Investing Evaluating Reference Services: A Practical Guide
Posted on 2010-03-16
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More Evaluating Reference Services: A Practical Guide The author's proven techniques will explain how to: create a planning strategy to avoid future pitfalls; select the best evaluation tools for specific needs; understand the strengths and weaknesses of various collection tools; collect and analyze data more effectively; communicate results to improve reference services and maintain funding; and satisfy the needs of library users. Credits to original uploader Free mirror provided - so Follow the rules - No More Mirrors
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