English Deutsch Français 简体中文 繁體中文
Book123, Download eBooks for Free - Anytime! Submit your article

Categories

Share With Friends



Like Book123?! Give us +1

Archive by Date

Search Tag

Newest

Business/Investing Business Analysis Techniques: 72 Essential Tools for Success
Business/Investing Preventing Workplace Theft: They're Stealing from You
Business/Investing Be Your Own Coach: Your Pathway to Possibility
Business/Investing Conferences and Conventions, Second Edition: A global industry (Events Management) (repost)
Business/Investing Management, 6th Edition
Business/Investing Mobile Service Innovation and Business Models (Repost)
Business/Investing Reconfiguring Knowledge Production: Changing Authority Relationships in the Sciences and their Consequences
Business/Investing Accepted! 50 Successful College Admission Essays, 3 Edition (Repost)
Business/Investing Current Issues in Islamic Banking and Finance: Resilience and Stability in the Present System
Business/Investing Power of An Hour (Repost)
Business/Investing Boards That Deliver (Repost)
Business/Investing Jrgen R. Grote, Achim Lang, Volker Schneider - Organized Business Interests in Changing Environments
Business/Investing Green Business - das Milliardengeschäft: Nach den Dot-coms kommen jetzt die Dot-greens (repost)
Business/Investing Forex Shockwave Analysis (repost)
Business/Investing IPO and Equity Offerings (Securities Institute Global Capital Markets) (Repost)
Business/Investing Careers for Self-Starters & Other Entrepreneurial Types
Business/Investing David Mercer "Building Online Stores with osCommerce: Professional Edition" (repost)
Business/Investing An Annotated Timeline of Operations Research: An Informal History (Repost)
Business/Investing Economic Development, 4th Edition (Repost)
Business/Investing Positioning: The Battle for Your Mind, 20th Anniversary Edition

Useful Links


Business/Investing Erik J. Van Slyke - Listening to Conflict: Finding Constructive Solutions to Workplace Disputes

Posted on 2010-03-16




Name:Business/Investing Erik J. Van Slyke - Listening to Conflict: Finding Constructive Solutions to Workplace Disputes
ASIN/ISBN:0814404294
Language:English
File size:1.17 Mb
Publish Date: 1999
ISBN: 0814404294
Pages: 216
File Type: PDF
File Size: 1.17 MB
Other Info: AMACOM
   Business/Investing Erik J. Van Slyke - Listening to Conflict: Finding Constructive Solutions to Workplace Disputes



More

Erik J. Van Slyke - Listening to Conflict: Finding Constructive Solutions to Workplace Disputes

Sometimes the most obvious solution is the most effective one--and the one least considered. Take conflict resolution. It's not the persuading, cajoling, arguing, or even trying to win that's going to solve the problem. Instead, the key to finding effective, lasting solutions to combative disputes is simply to listen.

Listening, as author Erik J. Van Slyke defines it, isn't the same thing as nodding your head in passive agreement. To really work, listening has got to be active and empathetic. It's got to lead to a sincere understanding of the other party's motivation and objectives--and to be the foundation for taking positive, constructive steps towards resolution.

And that's exactly what this unique, refreshing book will help you do. Filled with original exercises, examples, and models, Listening to Conflict shows you how to successfully resolve workplace disputes by practicing and perfecting the art of listening. You'll find probing insights and step-by-step guidelines on how to:

* Develop self-awareness--or "listening to ourselves," understanding our preferences, perceptions, and resulting behaviors--to set the stage for better relationships * Turn self-awareness into self-mastery, thus changing the action/reaction cycle that so often leads to an impasse during disputes * Use empathetic listening techniques to convey understanding and encourage open communication * Incorporate listening into a six-step collaborative resolution process * Create a culture of constructive conflict * And more.

And Listening to Conflict helps you solve not only your own conflicts. You'll also learn to referee disputes between employees, co-workers, customers, suppliers, or even senior managers. By putting this listening-based approach into action, you'll establish your position as an objective mediator...you'll guide combative parties towards constructive solutions...and you'll build the kind of productive relationships that don't allow natural conflicts to deteriorate into destructive disagreements.

Everyone has to deal with workplace disputes. They're forever simmering under the surface, sometimes even boiling over in nasty explosions. But while conflicts are inescapable, they ARE solvable. Not by fighting or sulking or bullying, but by learning to employ the powerful art of listening.

Thanks to original uploader!

Buy Book at Lowest Price on Amazon

Rating:

2.5 out of 5 by

 
Download Links
  ServerStatus
  Direct Download Link 1Alive
  Direct Download Link 2Alive
  Download Link (DOWNLOAD)Alive
  Download Link (Mirror)Alive


Buy This Book at Best Price >>

Like this article?! Give us +1:

Related Articles


Nonfiction The Way of Conflict Elemental Wisdom for Resolving Disputes and Transcending Differences

Nonfiction The Way of Conflict Elemental Wisdom for Resolving Disputes and Transcending Differences

Technical The Way of Conflict Elemental Wisdom for Resolving Disputes and Transcending Differences

Technical The Way of Conflict Elemental Wisdom for Resolving Disputes and Transcending Differences

Cultures & Languages The Way of Conflict: Elemental Wisdom for Resolving Disputes and Transcending Differences - Reup.

Cultures & Languages The Way of Conflict: Elemental Wisdom for Resolving Disputes and Transcending Differences - Reup.

The Way of Conflict: Elemental Wisdom for Resolving Disputes and Transcending DifferencesNew World Library | 224 Pages | ISBN 1577314492 | 2004 | CHM | 3.35 MBThe Way of Conflict teaches strategies for using time-tested knowledge and modern ...

Business/Investing Disagreements, Disputes, and All-Out War: Three Simple Steps for Dealing with Any Kind of Conflict

Business/Investing Disagreements, Disputes, and All-Out War: Three Simple Steps for Dealing with Any Kind of Conflict

Gini Graham Scott “Disagreements, Disputes, and All-Out War: Three Simple Steps for Dealing with Any Kind of Conflict" AMACOM | 2007-11-07 | ISBN: 0814480632 | 226 pages | PDF | 1,2 Mb

Business/Investing The Way of Conflict: Elemental Wisdom for Resolving Disputes and Transcending Differences { Repost }

Business/Investing The Way of Conflict: Elemental Wisdom for Resolving Disputes and Transcending Differences { Repost }

The Way of Conflict: Elemental Wisdom for Resolving Disputes and Transcending DifferencesNew World Library | 224 Pages | ISBN 1577314492 | 2004 | CHM | 3.35 MBThe Way of Conflict teaches strategies for using time-tested knowledge and modern ...

Business/Investing Disagreements, Disputes, and All-Out War: Three Simple Steps for Dealing with Any Kind of Conflict  { Repost }

Business/Investing Disagreements, Disputes, and All-Out War: Three Simple Steps for Dealing with Any Kind of Conflict { Repost }

Disagreements, Disputes, and All-Out War: "Three Simple Steps for Dealing with Any Kind of Conflict"AMACOM | 2007-11-07 | ISBN : 0814480632 | 226 pages | PDF | 1,2 MbThe potential for conflict exists in every interaction. But when one doesn ...

Share this page with your friends now!
Text link
Forum (BBCode)
Website (HTML)
Tags:
Workplace   Erik   Conflict   Finding  
 

DISCLAIMER:

This site does not store Business/Investing Erik J. Van Slyke - Listening to Conflict: Finding Constructive Solutions to Workplace Disputes on its server. We only index and link to Business/Investing Erik J. Van Slyke - Listening to Conflict: Finding Constructive Solutions to Workplace Disputes provided by other sites. Please contact the content providers to delete Business/Investing Erik J. Van Slyke - Listening to Conflict: Finding Constructive Solutions to Workplace Disputes if any and email us, we'll remove relevant links or contents immediately.

Comments (0) All

Verify: Verify

    Sign In   Not yet a member?

Sign In | Not yet a member?