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(J-B O-D (Organizational Development))

Steve Haines and his fellow authors practical handbook for leading change in an organization is a godsend to any executive and consultant. Their years of experience, research, and observation are distilled into logical steps for the executive and consultant alike to follow. The examples they give throughout the book bring each step alive. The environment for all enterprises is continually changing, and Steve Haines book will aid leaders in keeping their enterprises ahead of change and growing profitably.

Admiral Dennis Blair, USN (Retired), former Four-Star Commander-in-Chief, Pacific Command, and president of the Institute for Defense Analysis

Makes an invaluable contribution to the fields of organization development, change management, and strategic planning, as well as to the individuals who lead and consult in organizations including executives and senior manager, internal and external consultants who assist organizations in their efforts to survive and thrive in the current fast-paced, highly competitive, global, complex, and ever-changing marketplace.

--Jeanne Cherbeneau, president, Cherbeneau & Associates

The message in the book is not only why enterprise wide change (EWC) is critical to organizations who want to survive and be successful, but also how to implement this change. The examples of what not to do versus how to do it left were very helpful. The comprehensive details and examples given about other companies made the message and information even clearer. It s one thing to write about a topic, but to actually get your point across is another. The authors also put together a beginning to end process on EWC in one book that is easy to read and implement.

--Lori L. While, senior vice president, Valley Credit Union

This book provides valuable context and content to enable the reader to understand and apply the systems-thinking concepts. It provides the tools that needed to actually start and sustain and enterprise change effort in a planned and systematic method. Provides and excellent introduction to and framework for the complex process of enterprise-wide change. It s a great roadmap!

--Mary Jefferies, director, human resource services, Alberta Environment

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