English
Deutsch
Français
简体中文
繁體中文
Categories
Study
Novel
Nonfiction
Health
Tutorial
Entertainment
Business
-- Economics/Finances
-- Business/Investing
-- Internet Markting
-- Economic Management
Magazine
Arts & Design
Audiobooks & Video Training
Cultures & Languages
Family & Home
Law & Politics
Lyrics & Music
Software Related
eBook Torrents
Uncategorized
Share With Friends
Archive by Date
2012-08-05
2012-08-04
2012-08-03
2012-08-02
2012-08-01
2012-07-31
2012-07-30
2012-07-29
2012-07-28
Search Tag
Newest
Business/Investing Preventing Workplace Theft: They're Stealing from You
Business/Investing Be Your Own Coach: Your Pathway to Possibility
Business/Investing Conferences and Conventions, Second Edition: A global industry (Events Management) (repost)
Business/Investing Management, 6th Edition
Business/Investing Mobile Service Innovation and Business Models (Repost)
Business/Investing Reconfiguring Knowledge Production: Changing Authority Relationships in the Sciences and their Consequences
Business/Investing Accepted! 50 Successful College Admission Essays, 3 Edition (Repost)
Business/Investing Current Issues in Islamic Banking and Finance: Resilience and Stability in the Present System
Business/Investing Power of An Hour (Repost)
Business/Investing Boards That Deliver (Repost)
Business/Investing Jrgen R. Grote, Achim Lang, Volker Schneider - Organized Business Interests in Changing Environments
Business/Investing Green Business - das Milliardengeschäft: Nach den Dot-coms kommen jetzt die Dot-greens (repost)
Business/Investing Forex Shockwave Analysis (repost)
Business/Investing IPO and Equity Offerings (Securities Institute Global Capital Markets) (Repost)
Business/Investing Careers for Self-Starters & Other Entrepreneurial Types
Business/Investing David Mercer "Building Online Stores with osCommerce: Professional Edition" (repost)
Business/Investing An Annotated Timeline of Operations Research: An Informal History (Repost)
Business/Investing Economic Development, 4th Edition (Repost)
Business/Investing Positioning: The Battle for Your Mind, 20th Anniversary Edition
Useful Links
Business/Investing Effective IT Service Management: To ITIL and Beyond!
Posted on 2010-03-15
|  |
More Effective IT Service Management: To ITIL and Beyond! Description: IT service management (ITSM) is the group of processes and functions that oil the wheels of the IT machine. Without ITSM, every IT project and system would deteriorate over time until failure. ITIL is the recognized best-practice standard for ITSM, and has been around since the late 1980s, with ITIL version 3 published just recently. However, many of todays IT problems have been around for just as long - so in order to manage IT effectively, organizations must go beyond the ITIL framework. Rob Addy provides IT service managers and professionals with practical guidance on delivering and managing IT services in an effective and efficient manner by extending the ITIL approach to deliver proactive and pragmatic IT service management. His book is a candid look at the relative merits of currently accepted wisdom regarding the provision of IT services, using the principles of the IT Infrastructure Library (ITIL) guidance series. It describes IT service management processes related to service delivery and service support (as well as other non-ITIL areas), their objectives, shortcomings, and how these issues can be addressed in real-life situations. In addition, it delivers a workable definition of what exactly an IT service is and how it can be defined and used in practice. Overall, he gives an unbiased view of the discipline, its objectives, major processes, and their benefits and shortcomings. Managing and mitigating IT risk is critical to the survival of every business. Success is an optional extra! Proactive IT service management can be thought of as risk management for IT: Can you afford to ignore it? Download: Mirror: MIRROR http://www.uploading.com/files/CCLMQ8A8/EffectiveITServiceManagement_ToITILandBe...rar.html
Rating:
2.5 out of 5 by Book123 |
| Download Links | |
| Server | Status |
|---|---|
| Direct Download Link 1 | Alive |
| Direct Download Link 2 | Alive |
| Download Link (Download Link 1) | Alive |
| Download Link (Download Link 1) | Alive |
| Download Link (Download Link 1) | Alive |
|
Buy This Book at Best Price >> | |
Related Articles
 | Service Transition Based on Itil V3 - Management Guide Service Transition Based on Itil V3 - Management Guide Publisher: Van Haren Publishing | Pages: 171 | 2008-06 | ISBN 9087531265 | PDF | 2 MBNo Mirrors Please |
 | Science/Engineering Effective IT Service Management: To ITIL and Beyond! (Repost) Effective IT Service Management: To ITIL and Beyond! Publisher: Springer | ISBN: 3540731970 | edition 2007 | PDF | 364 pages | 3,7 mbRob Addy provides IT service managers and professionals with practical guidance on delivering and managing ... |
 | Business/Investing ITIL Service Manager Exam Preparation Course in a Book for Passing the ITIL Service Managers V2 Exam Ivanka Menken, Gerard Blokdijk, Michael Wedemeyer, "ITIL Service Manager Exam Preparation Course in a Book for Passing the ITIL Service Managers V2 Exam - The How To Pass on Your First Try Certification Study Guide" Emereo Pty Ltd | 2008 ... |
 | Programming The ITIL V3 Service Management Awareness Pocket Guide Michael Wedemeyer, Gerard Blokdijk, Ivanka Menken, "The ITIL V3 Service Management Awareness Pocket Guide - The ITIL V3 Pocket Toolbook" Emereo Pty Ltd 2008 | ISBN-10: 1921573252| 92 Pages | PDF | 1,3 MB This pocket toolbook hits the "sw ... |
 | Science/Engineering ITIL IT Service Management Gerard Blokdijk "ITIL IT Service Management"Emereo Pty Ltd | 2008-01-01 | ISBN : 0980459974 | Pages: 180 | PDF | 538.72 kB |
 | Technical Itil Practitioner Plan And Improve Ippi All In One Exam Guide And Certification Work Book It Service Management With Availabilty Management Capacity Recovery It Service Continuity Management
|
Comments (0)
