Business/Investing Customer Satisfaction Planning: Ensuring Product Quality and Safety Within Your MRP/ERP Systems (1420083813)

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Thomas T. Hirata "Customer Satisfaction Planning: Ensuring Product Quality and Safety Within Your MRP/ERP Systems"

This book presents a progressive, cost-cutting efficiency system that builds on material requirement planning (MRP) and enterprise resource planning (ERP) to facilitate improved customer satisfaction. It illustrates how shifting the focus from inventory replenishment to customer service results in a better product, received exactly on time, and with actual cost. The author elaborates on the classic â€œ5 Whysâ€ technique as it applies to customer satisfaction planning (CSP), explains manufacturing system evolution, looks at how to establish and personalize the customer relationship as well as rate and forecast clients, and presents examples of CSP in action.

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	Programming Project Management of Complex and Embedded Systems: Ensuring Product Integrity and Program Quality Kim H. Pries, Jon M. Quigley “Project Management of Complex and Embedded Systems: Ensuring Product Integrity and Program Quality" Auerbach Publications \| 2008-10-22 \| ISBN: 1420072056 \| 392 pages \| PDF \| 2,7 MB Featuring techniques fro ...
	Science/Engineering Excavation Systems Planning, Design, and Safety Excavation Systems Planning, Design, and SafetyMcGraw-Hill Professional \| ISBN: 0071498699 \| 2008-08-24 \| PDF \| 509 pages \| 6 Mb Get Deep into the Field of Excavation-Planning, Practice, and SafetyExcavation Systems Planning, Design, and Sa ...
	Economics/Finances Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction Mark Graban, "Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction"Productivity Press \| 2008-07-24 \| ISBN: 1420083805 \| 280 pages \| PDF \| 2,4 MBDrawing on his years of working with hospitals, Mark Graban explains ...
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