Business/Investing Business Solutions on Demand: Transform the Business to Deliver Real Customer Value (0749441720)

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Mark Vincent Cerasale, Merlin Stone, «Business Solutions on Demand: Transform the Business to Deliver Real Customer Value»

& 8220; Based partly on IBM’s own transformation, and partly on the transformations that IBM has helped its clients to achieve, this ground-breaking book shows how companies can increase sales and improve margins by introducing a range of solutions. It draws upon IBM’s highly readable and fast-paced, Business Solutions on Demand emphasizes that for today’s business to compete and survive, it has to exceed the expectations of its customers. & 8221;

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	Technical Business Solutions on Demand: Transform the Business to Deliver Real Customer Va Author: Mark Vincent Cerasale, Merlin StonePublisher: Kogan PagePublish Date: 01 March, 2004ISBN: 0749441720
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