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Business/Investing Baldrige Award Winning Quality: How to Interpret the Baldrige Criteria for Performance Excellence (17th Edition)

Posted on 2010-03-15




Name:Business/Investing Baldrige Award Winning Quality: How to Interpret the Baldrige Criteria for Performance Excellence (17th Edition)
ASIN/ISBN:1420080148
Language:English
File size:4.7 Mb
Publish Date: 2008-04-17
ISBN: 1420080148
Pages: 384 pages
File Type: PDF
File Size: 4,7 MB
Other Info: Productivity Press
   Business/Investing Baldrige Award Winning Quality: How to Interpret the Baldrige Criteria for Performance Excellence (17th Edition)



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Mark Graham Brown “Baldrige Award Winning Quality: How to Interpret the Baldrige Criteria for Performance Excellence (17th Edition)"

The Definitive Guide to Mastering the Baldrige Award

Now in its 17th fully updated edition, this volume is the most widely used and recognized guide to the Malcolm Baldrige National Quality Award. This simple and comprehensive resource enables companies to master the exhaustive criteria of the nation’s leading business performance award. This exclusive reference guide provides detailed descriptions of the 18 examination items and the 32 areas that comprise the seven major categories. It reveals what examiners look for in each area and provides powerful suggestions to achieve results. By consulting this reference, businesses will acquire the winning knowledge necessary to capture the award.



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