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Technical Amaze Your Customers!
Posted on 2010-03-15
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Title: Amaze Your Customers! Description: PDF Format Editorial Reviews Book Description Daniel Zanetti, an acknowledged expert on the subject of winning and retaining customers, explores the ways in which sellers and service providers can reach and win over new customers in a wide range of industries including: hotels; salons; garages; supermarkets; health and leisure centers; insurance companies; fashion retailers; airlines; call centers and many more. About the Author Daniel Zanetti is an established author and co-owner of the training company, NeumannZanetti & Partner (NZP) that specializes in designing, delivering and providing follow-up for effective learning processes in the core areas of customer focus, leadership development and service quality. NZP was established in Switzerland in 1996, and is still based in Lucerne. Their clients range from well-known banks, insurance companies, IT firms and businesses, to internationally familiar names and brands in telecommunications, the automobile industry, and the hotel and tourism industry. -------------------------------------------------------------------------------- Product Details Paperback: 144 pages Publisher: Kogan Page (February 17, 2006) Language: English ISBN-10: 0749445572 ISBN-13: 978-0749445577 immagini.p2pforum.it/out.php/i141896_dsd.png Links
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