The Mediation Field Guide: Transcending Litigation and Resolving Conflicts in Your Business or Organization (078795571X)

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Barbara Ashley Phillips brings together her extensive field experience as a mediator and her wise, analytical perspective to provide a practical guide about conflict and its resolution. The Mediation Field Guide exposes the feminine face of dispute resolution in a way all of us can embrace and from which we can all learn. This is a book that should be read by anyone in a dispute or who wants to stay out of one.

"This is a first-rate work on both the 'why' and the 'how' of mediation. It is meaty, written in a refreshingly readable style, and is deserving of a very wide audience of professionals and interested members of the public."

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	Nonfiction The Way of Conflict Elemental Wisdom for Resolving Disputes and Transcending Differences
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