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Encyclopedias The e-Government Imperative
Posted on 2010-03-16
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More The e-Government Imperative OECD e-Government Studies E-government is more about government than about "e". The spread of new information and communication technologies has spurred major changes at all levels of society and notably in citizen expectations. • | • Governments have also been integrating those technologies into work practices to keep pace and enhance the policy outcomes, service quality, and responsiveness to citizens that determine their effectiveness. E-government initiatives can bolster government effectiveness in important ways like facilitating cross-agency cooperation on complex problems, fostering a customer focus for services, and building relationships with private sector partners. Delay in implementing e-government reforms can thus handicap economic development in this increasingly competitive, rapidly changing world. Table of Contents Chapter 1. Objectives, Scope, and Context Chapter 2. The Case for E-Government Chapter 3. External Barriers to E-Government Chapter 4. Implementing E-Government Chapter 5. Conclusions and Future Challenges Bibliography Annex 1. Glossary Annex 2. E-Government Statistics Annex 3. ICT Diffusion and the Digital Divide A Very Merry Rockin' Good Christmas : • | •
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