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David Craig, "Rip-Off! The Scandalous Inside Story of the Management Consulting Money Machine"

Summary: Interesting Read

Rating: 5

The book provides some interesting insights into the consultancy business. It highlights some shortcomings about the services that consultants provide. The book is well written in simple and easy to follow language and style. Readers who have had experience working with consultants are likely to relate to some shortcomings highlighted in the book.

The book should be of interest to a wide readership including consultants, companies wishing to engage consultants, academics in the field and analysts as well as any reader wishing to be acquainted with the workings of consultants. Good consultants would no doubt be happy to guard against the failures highlighted in the book, of failing to provide practical workable advice and guidance to clients at reasonable fees. Managers in organizations would learn about more pragmatic ways to manage the relationship with consultants and ensure that they get value for their money. Students of the profession will learn some of the shortcomings that they need to avoid if they are to establish a trusting and mutually beneficial relationship with clients.

For the unethical consultants, well, the secrets of your tricks have been revealed, so it is time to change and avoid shaming a good and worthwhile profession.

I should also say that I have witnessed some excellent consultants that have done a wonderful job of turning some organizations around and saving the livelihoods of thousands of employees. At the end of the day, we have to appreciate that consultants give advice to change or improve a situation but have no direct control over the implementation.

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Rating:
2.5 out of 5 by Book123