Software Related MCDST 70-272 Exam Cram 2: Supporting Users & Troubleshooting Desktop Applications on a Windows XP Operating System (0789731509)

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MCDST 70-272 Exam Cram 2: Supporting Users & Troubleshooting Desktop Applications on a Windows XP Operating System (Exam Cram 2) by Diana Huggins, Will Schmied, Ed Tittel

The new Microsoft Certified Desktop Support Technician (MCDST) credential proves that you have the skills to successfully support end users and successfully troubleshoot desktop environments running on Windows XP. MCDST candidates must pass two core exams (70-271 and 70-272). The 70-272 exam, when combined with the 70-271 (the operating system exam for desktop support technicians), validates that a candidate can successfully answer (or escalate) all calls from end users. The MCDST 70-272 Exam Cram 2 gives readers the essential information they need to know to pass the 70-272 exam, which includes configuring and troubleshooting applications (Internet Exporer, Outlook Express), resolving issues related to usability, resolving issues related to application customization, configuring and troubleshooting connectivity for applications, and configuring application security. This book can be used as a sole study guide for those experienced with Windows XP or it is the perfect supplement guide for more comprehensive training materials, instructor-led classes, and/or computer-based training.

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	Technical MCDST 70-272 Exam Cram 2 : Supporting Users & Troubleshooting Desktop Applic Author: Diana Huggins, Will Schmied, Ed TittelPublisher: QuePublish Date: 19 May, 2004ISBN: 0789731509
	Technical MCDST Self-Paced Training Kit (Exam 70-271): Supporting Users andTroubleshooting a Microsoft(r) Windows(r) XP Operating System, Second Publisher: Microsoft Press; 2 Har/Cdr editionLanguage: EnglishISBN: 0735622272Paperback: 848 pagesData: September 28, 2005Format: PDFDescription: Now fully updated for Windows XP Service Pack 2, this all-in-one training kit provides in-dept ...
	Technical MCDST Self-Paced Training Kit (Exam 70-272): Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System Publisher: Microsoft PressLanguage: EnglishISBN: 0735620881Paperback: 800 pagesData: June 30, 2004Format: CHMDescription: Help maximize your performance on Exam 70-272, one of two required exams for the new Microsoft Desktop Support Technic ...
	Technical MCDST Self-Paced Training Kit (Exam 70-271): Supporting Users and Troubleshooting a Microsoft Windows XP Operating System Publisher: Microsoft PressLanguage: EnglishISBN: 0735620652Paperback: 816 pagesData: August 25, 2004Format: CHMDescription: This kit packs the tools and features exam 70-271 candidates want most
	Software Related MCDST Self-Paced Training Kit (Exam 70-272): Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows X MCDST Self-Paced Training Kit (Exam 70-272): Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating SystemMicrosoft Press \| ISBN: 0735620881 \| 800 pages \| June 30, 2004 \| CHM \| 13 MbHelp maximize your ...
	MCDST Self-Paced Training Kit (Exam 70-271): Supporting Users andTroubleshooting a Microsoft(r) Windows(r) XP Operating System MCDST Self-Paced Training Kit (Exam 70-271): Supporting Users andTroubleshooting a Microsoft(r) Windows(r) XP Operating System, SecondMicrosoft Press; 2 Har/Cdr edition \| 0735622272 \| 848 pages \| September 28, 2005 \| PDF \| 7 MbNow fully upd ...

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