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• Author: William Jones
• Publisher: Morgan Kaufmann
• Publish Date: November 16, 2007
• Pages: 448

What is KFTF?

The classic problem of information retrieval, simply put, is to help people find the relatively small number of things they are looking for (books, articles, web pages, CDs, etc.) from a very large set of possibilities. This classic problem has been studied in many variations and has been addressed through a rich diversity of information retrieval tools and techniques. A follow-on problem also exists which has received relatively less study: once found, how are things organized for re-access and re-use later on? We refer to this as the problem of Keeping Found Things Found™ or KFTF. KFTF is a key challenge of Personal Information Management or PIM. Book Description

WE ARE ADRIFT IN A SEA OF INFORMATION. We need information to make good decisions, to get things done, to learn, and to gain better mastery of the world around us. But we do not always have good control of our information - not even in the "home waters" of an office or on the hard drive of a computer. Instead, information may be controlling us - keeping us from doing the things we need to do, getting us to waste money and precious time. The growth of available information, plus the technologies for its creation, storage, retrieval, distribution and use, is astonishing and sometimes bewildering. Can there be a similar growth in our understanding for how best to manage information and informational tools?

This book provides a comprehensive overview of personal information management (PIM) as both a study and a practice of the activities people do and need to be doing so that information can work for them in their daily lives.

Introductory chapters of Keeping Found Things Found: The Study and Practice of Personal Information Management provide an overview of PIM and a sense for its many facets. The next chapters look more closely at the essential challenges of PIM, including finding, keeping, organizing, maintaining, managing privacy, and managing information flow. The book also contains chapters on search, email, mobile PIM, web-based support, and other technologies relevant to PIM.

* Focuses exclusively on one of the most interesting and challenging problems in today's world

* Explores what good and better PIM looks like, and how to measure improvements

* Presents key questions to consider when evaluating any new PIM informational tools or systems

About the Author

William Jones is a research associate professor at the University of Washington, Seattle, where he manages the Keeping Found Things Found project. Dr. Jones contributed chapters on personal information management (PIM) to the Annual Review of Information Science and Technology, the Handbook of Applied Cognition, and the Encyclopedia of Library and Information Science. He has presented numerous tutorials and courses on PIM, co-edited a book on PIM, and organized two PIM workshops, including an invitational sponsored by the National Science Foundation. Dr. Jones has published articles on basic research in cognitive psychology and more applied research in PIM, information retrieval, and humancomputer interaction. Dr. Jones holds several patents relating to search and PIM. He received his doctorate in cognitive psychology from Carnegie-Mellon University.

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