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Journey to the Emerald City By Roger Connors, Tom Smith

I am a bank manager for a large corporation. We have a great culture established so I purchased this book not to learn how to change our corporate culture but that of my banking left. I am only about half way through the book at this point but I had to get on here and say that this is one of the most impressive books I have purchased in a long time!

I would say if you are looking at ways to impact your team and develop a culture of accountability this book is exactly what you need. It does cover some things that just make sense but other things are able to be implemented immediately for improvement. My team has noticed the difference in my leadership style as a result. We have to hold them accountable but how do we do it in a way that is effective and not offensive? This is covered.

One of the first things that were an "AHA" for me was regarding how we get results out of people. I have always thought we just need to impact behaviors to get the results we were searching for. The authors suggest a more in depth model. They suggest that it has four levels - First, Experience (create experiences that will enforce the desired behaviors); Second, Beliefs (once they have an experience it creates beliefs); Third, Actions (if they believe something then they will put it into action); Finally, Results (when the actions are what is desired the desired results will follow). Too many times we increase goals to get certain results BUT we forget to move the experiences, beliefs and actions in the same direction. There is so much more!

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2.5 out of 5 by Book123