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James A. Fitzsimmons, Mona J. Fitzsimmons - Service Management: Operations, Strategy, Information Technology
Posted on 2010-09-21
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More (5th Edition) This is the most comprehensive and widely used introduction to service operations on the market. It is written by one of the top authorities on the subject. Please appreciate my work to rock these links: No another mirrors, please! >>> Read RULES >>> Download many interesting free eBooks HERE <<< Note 1: If you can not open the downloaded file, and your Adobe Reader reports on the damaged file, then your Adobe Reader. Lastest version of Adobe Reader opens this book perfectly. Note 2: Links not work? Send me PM and I'll try to help you.
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