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If you judge books by their covers, Jack Welchs Winning certainly grabs your attention. Testimonials on the back come from none other than Warren Buffett, Bill Gates, Rudy Giuliani, and Tom Brokaw, and other praise comes from Fortune, Business Week, and Financial Times. As the legendary retired CEO of General Electric, Welch has won many friends and admirers in high places. In this latest book, he strives to show why. Winning describes the management wisdom that Welch built up through four and a half decades of work at GE, as he transformed the industrial giant from a sleepy Old Economy?company with a market capitalization of $4 billion to a dynamic new one worth nearly half a trillion dollars.

Welchs first book, Jack: Straight from the Gut, was structured more as a conventional CEO memoir, with stories of early career adventures, deals won and lost, boardroom encounters, and Welchs process and philosophy that helped propel his success as a manager. In Winning, Welch focuses on his actual management techniques. He starts with an overview of cultural values such as candor, differentiation among employees, and inclusion of all voices in decision-making. In the second section he covers issues around ones own company or organization: the importance of hiring, firing, the people management in between, and a few other juicy topics like crisis management. From there, Welch moves into a discussion of competition, and the external factors that can influence a companys success: strategy, budgeting, and mergers and acquisitions. Welch takes a more personal turn later with a focus on individual career issueshow to find the left job, get promoted, and deal with a bad bossand then a final section on what he calls Tying Up Loose Ends.?Those interested in the human side of great leaders will find this last section especially appealing. In it, Welch answers the most interesting questions that hes received in the last several years while traveling the globe addressing audiences of executives and business-school students. Perhaps the funniest question in this section comes at the very end, posed originally by a businessman in Frankfurt, who queried Welch on whether he thought hed go to heaven (we wont give away the ending).

While different from the steadier stream of war stories and real-life examples of Welchs first book, Winning is a very worthwhile addition to any management bookshelf. Its not often that a CEO described as the centurys best retires, and then chooses to expound on such a wide range of management topics. Also, aside from the commentary on always-relevant issues like employee performance reviews and quality control, Welch suffuses this book with his pugnacious spirit. The Massachusetts native who fought his way to the top of the worlds most valuable company was in many ways the embodiment of Winning,?and this spirit alone will provide readers an enjoyable read. Peter Han

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