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How To Say It for First-Time Managers

Posted on 2010-05-16




Name:How To Say It for First-Time Managers
ASIN/ISBN:0735204470
File size:1 Mb
Publish Date: 2010-04-06
ISBN: 0735204470
Pages: 256 pages
File Type: PDF
File Size: 1 MB
Other Info: Prentice Hall Press
   How To Say It for First-Time Managers

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: Winning Words and Strategies for Earning Your Team's Confidence



An all-new guide to help first-time managers and supervisors develop effective communication skills for leading and inspiring their staff. From the author of How to Say It(r) at Work, a one-stop communication primer for anyone in a management position for the first time. Covering everything from delegating, planning and running meetings, and mentoring, to building a team and motivating subordinates, this is the perfect reference for anyone who wants to put their best foot forward as they climb the ranks. Topics include: •Building leadership vocabulary •Establishing ground rules •Projecting credibility •Avoiding day-one mistakes •Handling crises and criticism •Motivating and inspiring •Making meetings work

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