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Difficult Conversations in Medicine

Difficult Conversations in Medicine is published at an important moment in medical history. Public scrutiny of the physician's ability to communicate is increasing. Public release of patient perception of communication ability, at least at the physician group level, is already occurring... This practical book should be useful to many doctors and other health professionals interested in improving their communication skills and enjoying the beneficial effects of better patient-doctor communication. Health Expectations No. 8 By depicting a wealth of cases and situations that confront physicians - dealing with cancer patients, with the elderly, or apologising to patients - this perceptive, original book offers much practical advice to physicians ... and proves that communication skills can be taught and learnt ... An insightful book, which will undoubtedly help health care professionals meet the needs of their patients. Cancer World ... it is to the editor's credit that she has managed to assemble authors who tackle the subject in an approachable and interesting way ... There is a wealth of good advice, in many cases well illustrated by specific examples. At the end there is an appendix of transcripts of examples of actual conversations, which is particularly useful and is also a lively read ... this book is a really useful addition to the published work on communication skills ... It deserves to be widely read, especially by young doctors but also by students, consultants and GPs, all of whom might be spared sleepless nights mulling over conversations that somehow went wrong. Journal of the Royal Society of Medicine, Vol 98

Review

Difficult Conversations in Medicine is published at an important moment in medical history. Public scrutiny of the physician's ability to communicate is increasing. Public release of patient perception of communication ability, at least at the physician group level, is already occurring... This practical book should be useful to many doctors and other health professionals interested in improving their communication skills and enjoying the beneficial effects of better patient-doctor communication. (Health Expectations No. 8 )

By depicting a wealth of cases and situations that confront physicians - dealing with cancer patients, with the elderly, or apologising to patients - this perceptive, original book offers much practical advice to physicians . . . and proves that communication skills can be taught and learnt . . . An insightful book, which will undoubtedly help health care professionals meet the needs of their patients. (Cancer World )

. . . it is to the editor's credit that she has managed to assemble authors who tackle the subject in an approachable and interesting way . . . There is a wealth of good advice, in many cases well illustrated by specific examples. At the end there is an appendix of transcripts of examples of actual conversations, which is particularly useful and is also a lively read . . . this book is a really useful addition to the published work on communication skills . . . It deserves to be widely read, especially by young doctors but also by students, consultants and GPs, all of whom might be spared sleepless nights mulling over conversations that somehow went wrong. (Journal of the Royal Society of Medicine, Vol 98

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