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Computer Telephony Demystified
Posted on 2010-04-01
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Author(s): Michael Bayer Publisher: McGraw-Hill Date : 2001 Pages : 836 Format : PDF OCR : Y Quality : Excellent Language : English ISBN-10 : 0071369368 If you do have a telephony background, you will find this book's review of telephony from a universal perspective to be invaluable. In the world of telephony technology, every company uses a slightly different vocabulary, and this complicates CT product and solution development. To address the requirement for a unifying model, this book presents a common set of concepts and terminology which reflect industry standards. These are explained in a fashion that makes them easy to relate to the models with which you are familiar.
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