Cisco Unified Customer Voice Portal pdf (1587142902)

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The definitive guide to deploying Cisco Unified Customer Voice Portal IVRs in any contact left environment

Thousands of companies are replacing legacy ACD/TDM-based contact centers with pure IP-based unified contact left solutions. One of these solutions is quickly earning market leadership: Cisco Unified Customer Voice Portal (CVP). Now, one of the leading Cisco CVP experts brings together everything network and telephony professionals need to successfully implement production Interactive Voice Response (IVR) solutions with CVP: architectural guidelines, deployment best practices, detailed insights for design and sizing, and more.

Utilize CVP native components: Call Server, VXML Server, Reporting Server, Operations Console Server, and Cisco Unified Call Studio

Integrate non-native components such as IOS devices, Unified ICM, UCM, content load balancers, and third-party servers

Choose the left deployment model for your organization

Implement detailed call flows for Standalone, Call Director, Comprehensive, and VRU-only deployment models

Design Unified CVP for high availability

Efficiently deliver media via streaming, caching, and other techniques

Address crucial sizing, QoS, network latency, and security considerations

Successfully upgrade from older versions or H.323 platforms

Isolate and troubleshoot faults in native and non-native CVP components

Design virtualized Unified CVP deployments using UCS

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	Programming Microsoft Voice and Unified Communications Joe Schurman, "Microsoft Voice and Unified Communications " Addison-Wesley Professional \| 20029\| ISBN: 032157995X \| 288 pages \| CHM \| 9,1 MB “Microsoft Voice and Unified Communications is essential reading for anyone using–or consider ...
	IT Certification CISCO 642-164:Unified Communications Contact Center Express.(UCCX)
	[CBT Nuggets: Deploying Cisco Unified Contact Center Express CBT Nuggets: Deploying Cisco Unified Contact Center Express \| 214MB \| English \| HF \| ULDThe UCCXD 2.0 course is an update of UCCXD 1.1. The updated class now includes Unified Contact Center Express Release 5.0. UCCXD provides the student wi ...
	CCNA Voice 640-460 IIUC Implementing Cisco IOS Unified Communications (IIUC) CCNA Voice 640-460 IIUC Implementing Cisco IOS Unified Communications (IIUC) \| 35 MBhttp://www.cisco.com/web/learning/le3/le2/le0/le3/learning_certification_type_home.htmlCisco Press - CCNA 640-460 IIUC - CCNA Voice Official Exam Certificat ...
	Cisco Unified Contact Center Express 8.0 Video Cisco Unified Contact Center Express 8.0 Video \| 5.84 GBCisco UCCX 8.0 Training Videos by CiscoIntended Audiance:Cisco TACUCCX expertsTopics Covered:Install and UpgradeUCCX 8.0 OverviewUCCX 8.0 Fresh InstallUCCX 8.0 HA-Fresh InstallUCCX 8.0 ...
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