Science/Engineering Chip R. Bell - Magnetic Service: The Secrets of Creating Passionately Devoted Customers (1576752364)

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Chip R. Bell - Magnetic Service: The Secrets of Creating Passionately Devoted Customers

This title is written by the best-selling author of "Managers As Mentors", which has sold over 100,00 copies sold. It reveals the 7 magnetic-service secrets that work for well-known brands, such as starbucks, Harley Davidson, and Ritz-Carlton. It provides countless tools, techniques, and tips important to fostering customer devotion. It includes case studies and diverse examples from a variety of industries. It is written in an accessible style: both leaders and non-leaders will read and benefit from the entire book.

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	Technical Magnetic Service: Secrets of Creating Passionately Devoted Customers Author: Chip R. Bell, Bilijack R. BellPublisher: Berrett-Koehler PubPublish Date: August, 2003ISBN: 1576752364
	Business Service Magic The Art Of Amazing Your Customers
	Service Magic: The Art of Amazing Your Customers Like stage magic, service magic is made up of more than tricks, hocus-pocus, and bravado. Service magic is an art and depends on developing customer rapport, excellent timing, and many hours of practice. Customer service wizards Chip Bell a ...
	Business Service Magic The Art Of Amazing Your Customers Magic tricks that keep customers coming back for more! According to a recent study, one of the top five challenges facing CEOs today is improving customer service. Service Magic presents inventive, fun, and unexpected ways to surprise and d ...
	Business Magnetic Selling: Develop the Charm And Charisma That Attract Customers And Maximize Sales Magnetic Selling: Develop the Charm And Charisma That Attract Customers And Maximize SalesAMACOM \| ISBN: 0814472818 \| 2006 \| Pages: 240 \| PDF \| 2.83 MBTo be truly successful, sales professionals need to create an irresistible attraction -- ...
	Business/Investing Chip R. Bell, Ron Zemke - Managing Knock Your Socks Off Service Chip R. Bell, Ron Zemke - Managing Knock Your Socks Off ServiceAMACOM \| 2007 \| ISBN: 0814473687 \| Pages: 232 \| PDF \| 1.07 MBToday’s customers demand service that isn’t just beyond the norm, but makes its mark in their minds and in their h ...

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