Business 50 Case Studies for Management & Supervisory Training (0874259770)

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50 Case Studies for Management & Supervisory Training

Managers and supervisors will sharpen their analytical and decision-making skills with this new collection of fully reproducible case studies. Based on actual, real-life situations, these exercises prepare supervisors and team leaders for the challenging problems they face in today's complex workplace.

Each case study includes

Summary of the case

Discussion questions which evoke thought and analysis

Suggested solutions to the problems presented

Training Objectives

Improve participant's listening skills

Empower employees to negotiate solutions fairly

Provide opportunities for participants to practice new skills in a supportive environment

Illustrate the skills needed to respond productively to complex issues

Activities Cover

Performance appraisal

Managing effectively

Sexual harassment/discrimination

Managing disruptive employees

Coaching/counseling employees

Hiring the left person

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