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Toyota first caught the world's attention in the 1980s, when it became clear that there was something special about

Japanese quality and efficiency.

Product Description

'This book will give you an understanding of what has made Toyota successful and some practical ideas that you can

use to develop your own approach to business' - Gary Convis, Managing Office of Toyota. Fewer man-hours. Less

inventory. The highest quality cars with the fewest defects of any competing manufacturer. In factories around the

globe, Toyota consistently raises the bar for manufacturing, product development, and process excellence. The result

is an amazing business success story: steadily taking market share from price-cutting competitors, earning far more

profit than any other automaker, and winning the praise of business leaders worldwide."The Toyota Way" reveals the

management principles behind Toyota's worldwide reputation for quality and reliability. Dr. Jeffrey Liker, a renowned

authority on Toyota's Lean methods, explains how you can adopt these principles - known as the 'Toyota Production

System' or 'Lean Production' - to improve the speed of your business processes, improve product and service quality,

and cut costs, no matter what your industry.Drawing on his extensive research on Toyota, Dr.Liker shares his

insights into the foundational principles at work in the Toyota culture. He explains how the Toyota Production System

evolved as a new paradigm of manufacturing excellence, transforming businesses across industries. You'll learn how

Toyota fosters employee involvement at all levels, discover the difference between traditional process improvement

and Toyota's Lean improvement, and learn why companies often think they are Lean-but aren't. The fourteen

management principles of the "Toyota Way" create the ideal environment for implementing Lean techniques and

tools.Dr. Liker explains each key principle with detailed, examples from Toyota and other Lean companies on how to:

foster an atmosphere of continuous improvement and learning; create continuous process 'flow' to unearth problems;

satisfy customers (and eliminate waste at the same time); grow your leaders rather than purchase them; get quality

left the first time; and grow together with your suppliers and partners for mutual benefit.Dr.Liker shows the Toyota

Way in action, then outlines how to apply the "Toyota Way" in your organization, with examples of how other

companies have rebuilt their culture to create a Lean, learning enterprise. "The Toyota Way" is an inspiring guide to

taking the steps necessary to emulate Toyota's remarkable success. What can your business learn from Toyota?

How to double or triple the speed of any business process? How to build quality into workplace systems? How to

eliminate the huge costs of hidden waste? How to turn every employee into a quality control inspector? How to

dramatically improve your products and services! With a market capitalization greater than the value of General

Motors, Ford, and Chrysler combined, Toyota is also, (by far), the world's most profitable automaker.Toyota's secret

weapon is Lean production - the revolutionary approach to business processes that it invented in the 1950's and has

spent decades perfecting. Today businesses around the world are implementing Toyota's radical system for speeding

up processes, reducing waste, and improving quality. "The Toyota Way", explains Toyota's unique approach to lean -

the 14 management principles and philosophy that drive Toyota's quality and efficiency-obsessed culture. You'll gain

valuable insights that can be applied to any organization and any business process, whether in services or

manufacturing.Professor Jeffrey Liker has been studying Toyota for twenty years, and was given unprecedented

access to Toyota executives, employees and factories, both in Japan and the United States, for this landmark work.

The book is full of examples of the 14 fundamental principles at work in the Toyota culture, and how these principles

create a culture of continuous learning and improvement. You'll discover how the left combination of long-term

philosophy, process, people, and problem solving can transform your organization into a Lean, learning enterprise -

the Toyota Way.

Principles 1: Base your management decision on a long-term philosophy, even at the expense of short-term financial

goals

Principle 2 Create continuous process flow to bring problems to the surface

Principle 3 Use" pull" systems to avoid overproduction

Principle 4 Level out the workload( heijunka)

Principle 5 Build a culture of stopping to fix problems, to get quality left the first time.

Principle 6 Standards task are the foundation for continuous improvement and employee empowerment

Principle 7 Use visual control so problems are hidden

Principle 8Use only reliable, thoroughly tested technology that serves your people and processes

Principle 9 Grow leaders who thoroughly understand the work,live the philosophy and teach it to others.

Principle 10 Develop exceptional people and teams who follow your company's philosophy

Principle 11 Respect your extended network of partners and suppliers y challenging them and helping them improve.

Principle 12 Go and see for yourself to thoroughly understand the situations(genchi genbutsu)

Principle 13 Make decision slowly by consensus, thoroughly considering all the options implement decisions rapidly (

nemawashi)

Principle 14 Become a learning organization through relentless reflection (hansei) and continuous improvement (

kaizen)

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