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Business/Investing Database Marketing: Analyzing and Managing Customers (International Series in Quantitative Marketing)

Posted on 2010-03-16




Name:Business/Investing Database Marketing: Analyzing and Managing Customers (International Series in Quantitative Marketing)
ASIN/ISBN:0387725784
Language:English
File size:3.5 Mb
Publisher: Springer
ISBN: 0387725784
Publish Date: edition 2008
File Type: PDF
Pages: 872 pages
File Size: 3,5 mb
   Business/Investing Database Marketing: Analyzing and Managing Customers (International Series in Quantitative Marketing)



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Database Marketing: Analyzing and Managing Customers (International Series in Quantitative Marketing)

Database marketing is at the crossroads of technology, business strategy, and customer relationship management. Enabled by sophisticated information and communication systems, today s organizations have the capacity to analyze customer data to inform and enhance every facet of the enterprise from branding and promotion campaigns to supply chain management to employee training to new product development. Based on decades of collective research, teaching, and application in the field, the authors present the most comprehensive treatment to date of database marketing, integrating theory and practice. Presenting rigorous models, methodologies, and techniques (including data collection, field testing, and predictive modeling), and illustrating them through dozens of examples, the authors cover the full spectrum of principles and topics related to database marketing.

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